9. Human errors in emergency medical services: a qualitative analysis of contributing factors

Human errors in emergency medical services: a qualitative analysis of contributing factors

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Average read time: 30 to 35 minutes

Short Summary of the Article:

The article titled “Human Errors in Emergency Medical Services: A Qualitative Analysis of Contributing Factors” investigates factors contributing to human errors in the EMS (Emergency Medical Services) environment. Based on interviews with paramedics and EMS supervisors, the study identifies three key categories of contributing factors: changing work environments, organizational factors, and personal factors related to the paramedics themselves. The study highlights the complexity of the EMS work environment, which often necessitates quick decision-making under pressure. The results emphasize the importance of systemic changes to reduce errors, such as improving communication, training, and support systems for paramedics.

Learning Outcomes 

Upon completion of this activity, you should have an understanding of:

1. The impact of environmental factors on paramedics: Understanding how dynamic and often challenging EMS environments contribute to human errors.
2. Organizational shortcomings: Recognizing how insufficient guidelines, poor communication, and inadequate technological systems exacerbate errors in EMS.
3. Personal and psychological challenges: Learning how cognitive overload, fatigue, stress, and work experience influence decision-making and patient care.